Stellr Cookie Policy
Last updated: 27 August 2026
1. Introduction
This Cookie Policy explains how Stellr SA (“Stellr”, “we”, “us” or “our”) uses cookies and similar tracking technologies on www.stellr-net.com (the “Website”). It should be read together with our Privacy Policy, which explains how we handle personal information more broadly in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
By continuing to browse or use the Website after being presented with our cookie banner, you consent to our use of cookies as described in this Policy, except for essential cookies which do not require consent because they are necessary for the Website to function.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the website owner. Similar technologies include pixels, web beacons, tags, local storage and log files, and references to “cookies” in this Policy include these related technologies.
Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them, and are used to remember your preferences or activity across multiple visits.
3. Categories of Cookies We Use
3.1. Strictly Necessary / Essential Cookies
These cookies are essential for the Website to function properly, for example enabling core functionality, page navigation, load balancing, security and access to secure areas. The Website cannot function properly without these cookies. Because they are strictly necessary, these cookies do not require your consent and cannot be switched off through our cookie banner.
3.2. Functionality Cookies
These cookies allow the Website to remember choices you make (such as language or region) and provide enhanced, more personalised features. They may also be used to remember changes you have made to text size, fonts and other customisable parts of the Website.
3.3. Analytics and Performance Cookies
These cookies collect information about how visitors use the Website, such as which pages are visited most often, how visitors navigate between pages, and whether they encounter error messages. This helps us understand and improve how the Website performs and is used. Information collected by these cookies is generally aggregated and used for statistical purposes.
Functionality and analytics cookies are non-essential and will only be placed on your device with your prior consent, given through our cookie banner or preference centre, save where such use is otherwise required by law.
4. Why We Use Cookies
We use cookies to:
- Operate, secure and maintain the Website;
- Remember your preferences and settings between visits;
- Understand how visitors use the Website so that we can improve its content, layout and performance;
- Measure the effectiveness of our content and, where applicable, marketing activities;
- Support fraud prevention and information security.
5. Third-Party Cookies
Some cookies on the Website may be placed by third-party service providers, such as analytics providers, hosting providers, or embedded content and social media features (for example, links to Facebook, Instagram, X and LinkedIn). These third parties may collect information about your online activities over time and across different websites when you visit the Website. Stellr does not control these third-party cookies, and we encourage you to review the relevant third party’s own cookie and privacy policies for further information.
6. Cookie Consent and the Cookie Banner
When you first visit the Website, you will be shown a cookie banner that allows you to accept all cookies, reject non-essential cookies, or manage your preferences by category. You can change or withdraw your consent at any time by reopening the cookie preference centre or clearing your cookies and revisiting the site, or by adjusting your browser settings as described below.
Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.
7. Managing Cookies Through Your Browser
In addition to the controls we provide, most web browsers allow you to manage cookies through their settings. You can typically:
- View what cookies are stored on your device and delete them individually;
- Block third-party cookies;
- Block cookies from particular or all websites;
- Block all cookies from being set;
- Delete all cookies when you close your browser.
Please note that if you choose to block or delete cookies, some parts of the Website may not function correctly, and your user experience may be affected.
8. Retention
Cookies are retained for differing periods depending on their purpose — from the duration of your browsing session to longer periods for persistent functionality or analytics cookies. Where specific retention periods apply to particular cookies, these will be detailed in our cookie preference centre, where available.
9. Changes to this Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, technology, legal or regulatory requirements. Updated versions will be published on the Website with a revised “last updated” date. We encourage you to review this Policy periodically.
10. Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact us:
Stellr SA: Level 2, The Zone, 177 Oxford Road, Rosebank, 2196, South Africa
Email: contact@stellr-net.com
Information Officer: Bradley Turkington – brad@stellr-net.com